Terms & Conditions
Last updated: January 2026
1. About Us
Alkaline Emperor is a herbal wholistic healing brand offering premium natural products. We are committed to providing high-quality botanicals to support your wellness journey.
Contact us at: alkalineemperor74@gmail.com or call +44 7794 655073.
2. Products & Services
Our products include herbal powders, sea moss, seasonings, and wellness blends. All products are intended for general wellness purposes and are not intended to diagnose, treat, cure, or prevent any disease.
Product descriptions are educational and based on traditional herbal practices. Individual results may vary. Always consult a qualified healthcare professional before use.
3. Orders & Payment
By placing an order, you agree to provide accurate and complete information. We reserve the right to refuse or cancel orders at our discretion.
- All prices are displayed in GBP (British Pounds) and include applicable taxes
- Payment is accepted via credit/debit card or bank transfer
- Orders are processed within 24-48 hours of payment confirmation
- For bank transfers, orders are processed after payment is received and verified
4. Pricing Transparency
We are committed to transparent pricing. The total cost of your order, including products and shipping, will be clearly displayed before you complete your purchase. There are no hidden fees.
5. Shipping & Delivery
We offer shipping within the UK and selected international destinations. Estimated delivery times are provided at checkout. Please refer to our Shipping & Delivery page for full details.
6. Returns & Cancellations
In accordance with UK Consumer Rights Act 2015 and EU Consumer Rights Directive, you have a 14-day cooling-off period from the date of delivery to cancel your order and request a return.
- Products must be unopened and unused to qualify for a full refund
- Opened herbal products cannot be returned due to hygiene and safety regulations
- Refunds are processed within 5-10 business days of receiving the returned item
Please see our Returns & Refunds page for the full policy.
7. Limitation of Liability
Alkaline Emperor shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products. Our products are provided for general wellness purposes only and should not replace professional medical advice.
8. Intellectual Property
All content on this website, including text, images, logos, and branding, is the property of Alkaline Emperor and is protected by copyright laws. Unauthorised use is prohibited.
9. Privacy & Data Protection
We are committed to protecting your personal data in accordance with UK GDPR and EU GDPR. Please see our Privacy Policy for details on how we collect, use, and protect your information.
10. Governing Law
These Terms & Conditions are governed by the laws of England and Wales. Any disputes shall be resolved in the courts of England and Wales.
11. Changes to Terms
We reserve the right to update these Terms & Conditions at any time. Changes will be posted on this page with an updated revision date. Continued use of our website constitutes acceptance of the revised terms.
Contact Us
If you have any questions about these Terms & Conditions, please contact us:
- Email: alkalineemperor74@gmail.com
- Phone: +44 7794 655073
